Privacy Policy


DROP is committed to protecting its website visitors' and Mobile Application Users' privacy. The following Privacy and Cookie Policy outlines the information DROP (hereafter ‘DROP’, ‘We’ or ‘Us’) may process and how we may use that information to better serve users while using our website (the 'Website'), our mobile customer application (the 'APP') and our services (collectively the "Service"). If you have questions about this Privacy and Cookie Policy, please contact us at support@dropsewa.com

DEFINITIONS
"User" means a person who has signed up and is registered with DROP for the use or potential use of the Service. "TSP" means the party having sole responsibility for the driving transportation service. "Driver" means the person who is an employee or business partner of, or otherwise retained by the Partner and who provides the ride to the User. "Vehicle" means a vehicle that is owned and/or driven by a Partner to provide the ride or to provide other services.

A. OPTIMIZATION OF CUSTOMER SERVICE
When you register as a User, we will collect your name, email address, country, language, password, mobile phone number, IP-address, Device ID. We will use your contact details to send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries, and to send you service-related announcements, for instance, if our Service is temporarily suspended for maintenance. We will use your registration information to create and manage your User account. We may deactivate your account if we suspect that you use our APP to commit fraudulent or illegal acts or if you violate our terms of use.

B. PERSONAL INFORMATION
When you request transportation via your use of the APP, we provide your first name or last name to the Driver/Partner who accepts your request for transportation so that the Driver may contact and find you.

C. TELEPHONE NUMBER AND PUSH NOTIFICATIONS
If you have requested a ride through the APP; from the time that your ride request is accepted by the Driver, until you reach your destination, you and the Driver will have the ability to contact each other, via the mobile phone used to request the ride. During that time and only if you have consented we will send you sms & driver info will be available on the APP on your mobile phone to let you know if the Driver is on his way to your location and again when he has arrived at your location.

D. DISCLOSURE OF YOUR DETAILS
We may employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to our Drivers, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose. DROP will disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process; or in the event of an emergency pertaining to your health and/or safety. You may request details of personal information which we hold about you under the Data Protection Act 1998.

E. HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

F. LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

G. CHANGES IN THIS PRIVACY POLICY
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

H. CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.